1998 Hwy 65 North 

New Richmond, WI 54017     

Phone (715) 246-7669  

Fax       (715) 246-7764

Pat Kaveney

click on name to e-mail

 

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      Frequently Asked Questions

 
 

Q.  Will my photo be harmed?

A.  No, your photo will not be harmed in any, and will be returned to you in the same condition we    
     receive  it.
 
Q.  How do I get my photo to you?
A.  You can either mail or drop off your photo to us. You can also E-Mail your photo, but it should be sent as a TIFF file at  
     300 DPI or higher. It can also be sent as a JPG file but may lose some detail. Call us if you want to use this method.
 
Q.  What about digital photos?
A.  We have had good results with digital photos provided they are taken at the highest resolution possible. These photos can
     be saved on a disk or E-Mailed.
 
Q.  How does my photo get engraved in the plaque?
A.  Your photo is scanned into our computer. That image is then fitted and sized through a series of steps so it will fit
     on your particular plaque. That image is then sent to our laser and physically burned into the material.
 
Q.  Do I have to supply the wood?
A.  No, we have several types of wood available. All of our wood has been dried and sanded before we begin.
 
Q.  Can I see a proof before you do the actual engraving?
A.  Yes. We will supply a proof prior to beginning the engraving if you request one. The easiest way is to send it by E-Mail,
     so we ask you include your E-Mail address with your order if you'd like a proof.